Communication Modes and Conflict Resolution

WARREN JACOBS


2002 CONFERENCE PAPER


Conflict: In growing lip I recall conflict with my parents …”Warren, stop playing! It’s time to come in and wash up for supper!”, with my brother…”Don’t touch that radio! We are listening to Jack Armstrong and not The Lone Ranger! “. in school. ..”Stand up now and recite the poem.” All of these memories have a negative flavor for me. I suggest that we can also look at conflict in a positive way. It can provide an opportunity for increased understanding, both of ourselves and the other, when one mode of reacting in conflict is examined in the way I present to you now.


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